Shipping policy
Shipping Policy
At Weber Basics, we aim to make shipping simple and convenient.
Shipping Costs
We offer free standard shipping on eligible U.S. orders. Any applicable shipping costs will be clearly displayed at checkout before you complete your purchase.
Processing Times
Orders are typically processed within 1–3 business days. Processing times may be longer during holidays, periods of high order volume, or due to circumstances outside our control.
Estimated Delivery
Most orders arrive within approximately 7–15 business days after processing. Delivery times are estimates and may vary depending on the destination, carrier delays, weather, customs, or other circumstances outside our control.
Tracking Your Order
When tracking information becomes available, you will receive a shipping confirmation email with your tracking details. Please allow some time for tracking information to update after your order has shipped.
Multiple Packages
If your order contains multiple products, items may be shipped separately and may arrive at different times. You will not be charged additional shipping fees because items are shipped separately.
Incorrect Shipping Information
Please review your shipping address carefully before submitting your order. If you notice an error, contact us as soon as possible. Once an order has been processed or shipped, we may not be able to change the delivery address.
Lost or Delayed Packages
If your package is significantly delayed or you experience an issue with delivery, please contact us and we will do our best to assist you.
Questions
If you have any questions about your order or shipping, please contact Weber Basics through the contact information provided on our website.